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Rules of use

OPENING HOURS

Opening Hours winter: From Monday to Saturday 9:00 – 20:00  Sundays 10:00 – 18:00

Opening Hours summer: Every day  from 09:00 to 21:00 

The timtable may very depending on the season and occupancy of the centre.

 

CHILDREN AND TEENAGERS

Access to the wellness area and outdoor pool is restricted to people over 16 years of age.

Access to children is only allowed in the beach area as long as the price of the hammock has been paid. This allows the bath in the infinity pool for over 8 years accompanied by their parents. We reserve the right to request identification of children to verify the stipulated age.

In the wellness area, access to children is restricted to the days and hours that Spa Kids is available. Children must be over 6 years of age, for security reasons.

 

RESERVATIONS

Spa services should be scheduled in advance. Our extension from your room is 1801 and our telephone for outside calls is +34 951 053 990. When you make a reservation, please give information on any health condition, such as allergies, physical conditions and pregnancy. Some of our services must be avoided during pregnancy, but others can be provided without complications. Prices do include VAT. Clients not staying at the Hotel must contact the Spa reception desk, in order to provide credit card data as guarantee for the reservation.

 

ARRIVAL TIME AND RELAXATION

We recommend that all clients who are planning to receive a treatment arrive 45 minutes before the appointment, in order to change clothes, relax and enjoy the spa facilities. Please keep in mind that late arrival will mean less treatment time.

 

SPA REGULATIONS

Please leave all your belongings in the locker provided or in the room, as the establishment is not responsible. The Spa environment is an area of relaxation and peace. Please respect the right to privacy of all users. With this aim, we ask you to maintain a proper tone of voice and to keep your mobile phones silent. Smoking is prohibited.

 

CANCELLATION POLICY

If you need to change or cancel  your reservation, you should communicate at least 6  hours in advance directly with the reception of the SPA to avoid the charge of 100% of the  reserved treatment.

 

OUR PROFESSIONALS WILL RCOMMEND PRODUCTS AND TREATMENTS THAT SUIT YOUR PERSONAL NEEDS

Follow us!

 
  • Crta. 340, km 190,7 – Avenida José Rivera - Urbanización Estrella del Mar, desvío Urbanización Golden Beach  • 29604 Marbella (Málaga)
  • (+34) 951 053 990
  • recepcion.beachclub@vinccihoteles.com